Privacy Policy

Last updated: April 2026

Welcome to Malda Turf. We value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website to book sports slots.

1

Information We Collect

We collect information that you provide directly to us when making a booking:

Personal Identity Information

Name, phone number, and email address.

Booking Details

Date, time slot, and sport selected.

Payment Information

We do not store your credit card or bank details. All payments are processed through secure, third-party payment gateways (e.g., Cashfree, UPI providers).

2

How We Use Your Information

We use the collected data for the following purposes:

  • To process and confirm your turf bookings.
  • To send booking confirmations and reminders via SMS or WhatsApp.
  • To contact you in case of rescheduling due to weather or technical issues.
  • To improve our website functionality and customer service.
3

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following limited circumstances:

Service Providers

With trusted third-party partners who help us operate our website and process payments (under strict confidentiality).

Legal Requirements

If required by law or government authorities to comply with legal processes.

4

Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers, and any sensitive payment information is encrypted via Secure Socket Layer (SSL) technology.

5

Cookies

Our website may use "cookies" to enhance the user experience. Cookies help us understand how you use the site and remember your preferences for future visits. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

6

Data Retention

We retain your personal information only for as long as necessary to fulfill your bookings and for legal or accounting purposes.

7

Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request the correction of any inaccurate information.
  • Request the deletion of your data (provided there are no pending legal or booking obligations).
8

Changes to This Policy

Malda Turf reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date.

9

Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

By using Malda Turf, you acknowledge and agree to the terms of this Privacy Policy.